We typically respond to all inquiries within 2 hours during business hours (Mon-Fri 9AM-6PM, Sat 10AM-4PM KST). For urgent matters, please call our direct line at +82-2-1234-5678. We also monitor emails outside business hours and will respond as soon as possible.

Yes, we provide full support in both Korean and English. Our team includes native speakers of both languages, ensuring clear communication and detailed documentation in your preferred language. We also have team members who speak Japanese for international projects.

To provide you with the most accurate response, please include: project description, target audience, desired features, timeline expectations, budget range (if comfortable sharing), technical requirements, and any existing documentation or mockups. The more details you provide, the more comprehensive our response will be.

Absolutely! We have extensive experience working with international clients across different time zones. We use modern collaboration tools, provide regular updates, and can schedule meetings at convenient times. Our team is experienced in international business practices and cultural considerations.

Project timelines vary significantly based on scope and complexity. Simple websites can be completed in 2-4 weeks, while complex web applications may take 3-6 months. Mobile app development typically ranges from 2-5 months. We provide detailed timelines during our initial consultation and keep you updated throughout the development process.

Yes, we offer comprehensive post-launch support packages that include regular updates, security patches, performance monitoring, bug fixes, and feature enhancements. We believe in long-term partnerships and ensure your application continues to perform optimally after launch.